Trust & Safety at KIIK
Understanding Trust & Safety
- At KIIK, trust is the foundation of everything we do. Whether you're listing your business or exploring local services, we want you to feel confident, respected, and secure.
Transparent Listings
- - Every listing on KIIK is submitted by the business owner or their representative.
- - We monitor for spam, duplicates, and misleading information.
- - Users can flag listings that seem inaccurate or inappropriate - and we take quick action.
Content Moderation
- - Offensive language, false claims, or discriminatory content are not allowed.
- - Reviews and comments are monitored for abusive or manipulative behavior.
- - Our team manually investigates all flagged content to ensure fairness and accuracy.
Your Privacy Matters
- - We never sell your personal data.
- - You have control over your account and profile visibility.
- - Communication between users and businesses stays private and secure.
Community Guidelines
- - Be honest and respectful in your listings, reviews, and interactions.
- - Don't impersonate, mislead, or spam others.
- - If you see something wrong, report it - we're listening.
Reporting & Support
- - Report a listing or user directly through the platform.
- - Reach our support team at support@kiik.lk - we respond promptly.
We're Building KIIK Together
- Trust and safety aren't just our responsibility - they're a shared effort. With your help, we can make KIIK the most reliable and respected local business platform in Sri Lanka.